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Support

How can we help?

If the questions below do not answer yours, email us.

Questions

I changed or lost my phone. Can I get my progress back?

Log in with the same Kakao account on the new phone and your progress comes back.

The guardian consent text has not arrived

Check the phone’s spam messages first. The app can send the text again, and a new text makes the old link expire. If the guardian’s phone number was wrong, change it in the app and send again. If it still does not arrive, email us.

I want to delete my account

In the app, go to Profile → Settings → Delete account. If you cannot open the app because you no longer have the phone, email us — the account deletion page says how.

How do refunds work?

There are no paid plans yet. Once there are, refunds for subscriptions bought in the app go through the App Store or Google Play.

Who is it for?

Korean football players who play with foreign coaches or teammates, or who hope to play abroad — from primary school to adult players — and the coaches and parents who support them.

How long does a lesson take?

A lesson is three short rounds and a round takes a few minutes. One round a day keeps your streak going.

Does it work offline?

Yes. A lesson you have downloaded plays without a connection — on the team bus or on a plane.

How much does it cost?

The planned launch prices for Personal Pro and teams are on the team plan page, under Pricing. The yearly plan has a 7-day free trial. The app has not launched yet, so there is nothing to buy today.

Can players under 14 use it?

Yes, with a guardian’s consent, as Korean law requires. Enter a guardian’s phone number in the app and we text them a consent link; once they agree the player can start.

How do I log in?

With a Kakao account. You sign up when you first open the app; under 14, a guardian agrees by text message.

How to delete an account

Contact us

Questions or problems? Email us and we will reply.